Leading a Team

Management encompasses the set of techniques implemented to lead and manage a team. The goal is to implement an efficient operating system. However, managing a team is not something one can simply improvise; it is essential to keep in mind that this mission comes with its own set of challenges.

Inclusion and Respect

A manager typically joins a pre-existing team that often already has its own established way of operating. Consequently, the first few days are crucial for establishing authority, adapting, and earning respect. The first priority is to take the time to introduce oneself and get to know the team members and their environment; this allows the manager to better grasp upcoming challenges and, most importantly, to integrate into and understand the group. Furthermore, a manager must be fully committed to the objectives at hand to align their team toward a common goal. While a manager must assert themselves within the team, they should do so without relying on a power struggle. They must remain accessible and attentive while maintaining professional authority. Indeed, active listening is paramount, as it enables the manager to identify the needs and expectations of their team. The key qualities required are humility and credibility. A manager must clearly communicate their objectives and priorities, and possess the ability to resolve any dysfunctions that may arise within the team. While ensuring that operational rules are respected, the ideal approach is to strike the right balance between a directive and a participative leadership style.

Giving Purpose to the Team

One of a manager’s primary objectives is to drive team performance and skill development. They must provide the team with a sense of purpose, build a comprehensive vision, and define both collective goals and individual missions for each team member. A manager must possess the ability to adapt to their people and the surrounding context, while quickly analyzing problems and implementing solutions. They also serve as an intermediary, needing to assert their position within the team. Furthermore, they must be capable of managing the solitary responsibility inherent in making decisions regarding their team. Conversely, should tensions arise within the group, the manager must act as a mediator to resolve conflicts. Another critical element is the ability to motivate the team, particularly during periods of uncertainty, to encourage them to exceed their own expectations. Finally, and most decisively, a manager must empower their team by delegating tasks, which fundamentally requires a foundation of trust.